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As a leader, manager or supervisor do you find conflict disturbing? Emotionally draining? Hard to deal with? Not to mention the damage it does to the efficiency and effectiveness of your department or team. When people are in conflict, often all their energies are directed in that direction and not on the aims of the organisation. How would it feel to be able to approach a conflict situation with confidence, secure in the knowledge that you could get the team back on track and that they will have learned from the situation. Imagine then what it would be like to release all that energy and focus that people take into a conflict situation and release it, in positive and life enhancing ways that will drive the business forward.