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The 21st Century presents challenging times for the business that is serious about success. It will need a committed flexible workforce, headed by purposeful and congruent leaders. And yet, as a manager or leader, do you sometimes wonder what leadership really is? Does finding your leadership style sometimes feels like searching for the Holy Grail? Do you find you have days, even weeks, where you are just reacting to what is happening around you rather than taking control? Research clearly shows that effective leaders behave effectively because they inspire a clear vision. They know what they stand for, have personal credibility and walk the walk. They confidently and clearly communicate their message and then trust and enable others to do the job they are paid to do. They set an inspiring example and have the courage to take calculated risks… and they celebrate and congratulate when things go well. The Art of Leadership is about how ordinary people get extraordinary things done in organisations. Leadership is not about the job title, position or status – it’s about behaviour, about observable skills and abilities.